Hi Dean,

always when i try to use Subtitles with my *.mkv Files i get an error Message during the Authoring Process.
The error appears by every *.mkv that contains subtitles. When i ignore the Subtitles the Authoring Process ends without warning and the AVCHD is playable in my PS3.

Here's my log File and i hope you can help my with this problem.


[18:53:32] Initialising...
[18:53:32] Consistency check finished!
[18:53:32] Initialization finished. multiAVCHD is ready!

[18:53:32] 1 year and 64 days since multiAVCHD was published.
[18:53:32] Support multiAVCHD to extend its features and keep it going!

[18:53:32] There will be no more updates for version 3.0.
[18:53:32] If you experience problems with transcoding,
[18:53:32] download x264 from the following link and extract it in tools folder:
[18:53:32] http://multiAVCHD.deanBG.com/x264.zip


[18:53:32] multiAVCHD.dat version: [03000706]
[18:53:47] Loading original chapters (D:\Outlander.2008.1080p.BluRay.DTS.DL.x264-HDC.mkv).
[18:53:50] [TRANSCODE]: Title#01 14568 kbps, 1920x818 -> 1920x1080

***** Calculated bitrate suggestions to fit media [8150 MiB] (in 2231 steps of 3 kbps)
[ 1] New bitrate: 7878 kbps (original: 14568) -
***** Expected output size: 8149 MiB

[18:56:13] [AUTO-FIT]: Title#01 7878 kbps, 1920x818 -> 1920x818 -> 1920x1080

[18:56:29] Checking for available space and drive types (FAT32/NTFS)...
[18:56:31] Destination [D:]: NTFS, 60521.14 MiB (59.103 GiB) free space
[18:56:31] Temp folder [D:]: NTFS, 60521.14 MiB (59.103 GiB) free space

[18:56:31] Log started for multiAVCHD v3.0 (build 729)
[18:56:31] Selected output mode: AVCHD compatible player (DVD/BD-R disc)

[18:56:31] Processing one title...
[18:56:32] Strict AVCHD folder mode is enabled...
[18:56:32] Processing (D:\Outlander.2008.1080p.BluRay.DTS.DL.x264-HDC.mkv)...
[18:56:32] This title is marked for reencoding / uncropping...
[18:56:32] Encoding process may take 10 min to 10 hours, so be patient...

[18:56:32] *** Initiating video encoding:
[18:56:32] *** Original : 1920x818
[18:56:32] *** Crop : 0
[18:56:32] *** Resize : 1920x818 (No change)
[18:56:32] *** Uncrop to : 1920x1080
[18:56:32] *** Sharpen : 0
[18:56:32] *** Bitrate : 7878 kbps
[18:56:32] *** Level : 4
[18:56:32] *** Quality : Two pass (high quality)
[18:56:32] *** SAR : 1:1
[18:56:32] *** DAR : 1920x1080
[18:56:32] *** Profile : Blu-ray

[18:56:32] *** Encoding : Pass one - content: [01:51:10]
[00:25:39] *** Speed P1 : 1.51 fps (elapsed: 29:29:06)
[00:25:39] *** Encoding : Pass two
[10:11:39] *** Speed P2 : 0.34 fps (elapsed: 129:46:00)
[10:11:39] *** Speed : 0.28 fps overall (elapsed: 159:15:07 - Realtime x 0.01)

[10:11:39] *** Transcoding successful!

[10:11:40] Detected frame reference count: 3 (max:4).
[10:11:40] Detected video: ID#0:V_MPEG4/ISO/AVC 1920x1080, fps=24.000, ref=3
[10:11:40] Detected subtitles: ID#5:S_TEXT/UTF8 Language: deu
[10:11:40] Detected subtitles: ID#6:S_TEXT/UTF8 Language: deu
[10:11:40] Detected audio: ID#2:A_DTS (48000Hz 24bit 6ch) Language: deu
[10:11:40] Added audio: A_DTS, "D:\Outlander.2008.1080p.BluRay.DTS.DL.x264-HDC.mkv", track=2, lang=deu, timeshift=0ms
[10:11:40] Title is trimmed: 00:00:00 - 01:51:10
[10:11:40] M2TS stream split set at 4000MiB...
[10:11:40] Creating clip and playlist info (tsMuxeR)...

tsMuxeR (Version 1.10.6) output:
===============================================================================
Decoding H264 stream (track 1): Profile: High@4.0 Resolution: 1920:1080p Frame rate: 24
Change H264 level from 4 to 4.1
H.264 stream does not contain fps field. Muxing fps=24
Decoding DTS stream (track 2): Bitrate: 1536Kbps Sample Rate: 48KHz Channels: 5.1
Decoding PGS stream (track 3): Resolution: 1920:1080 Frame rate: 24
Decoding PGS stream (track 4): Resolution: 1920:1080 Frame rate: 24
===============================================================================

===============================================================================
tsMuxeR meta:
===============================================================================
MUXOPT --no-pcr-on-video-pid --new-audio-pes --blu-ray --vbr --custom-chapters=00:00:00.000;00:09:29.542;00:15:59.333;00:20:44.750;00:26:47.458;00:31:48.250;00:38:37.542;00:47:05.250;00:59:08.125;01:04:46.667;01:12:30.458;01:20:43.792;01:27:20.000;01:34:24.625;01:44:16.417;01:50:59.625 --split-size=4000MiB --vbv-len=500 --cut-end=6670s
V_MPEG4/ISO/AVC, "D:\Outlander.2008.1080p.BluRay.DTS.DL.x264-HDC.[1920x1080-24.000].264", insertSEI, contSPS, lang=eng, level=4.1, fps=24.000
A_DTS, "D:\Outlander.2008.1080p.BluRay.DTS.DL.x264-HDC.mkv", track=2, lang=deu, timeshift=0ms
S_TEXT/UTF8, "D:\Outlander.2008.1080p.BluRay.DTS.DL.x264-HDC.mkv", font-name="Trebuchet MS",font-size=68,font-color=0x00C6C6C6,font-charset=1,font-bold,bottom-offset=68,font-border=4,text-align=center,video-width=1920,video-height=1080,fps=24.000, track=5, lang=deu
S_TEXT/UTF8, "D:\Outlander.2008.1080p.BluRay.DTS.DL.x264-HDC.mkv", font-name="Trebuchet MS",font-size=68,font-color=0x00C6C6C6,font-charset=1,font-bold,bottom-offset=68,font-border=4,text-align=center,video-width=1920,video-height=1080,fps=24.000, track=6, lang=deu
===============================================================================
[10:12:05] Important files missing (clpi/mpls/m2ts)...
[10:12:05] Possible tsMuxeR failure to process your input file (D:\Outlander.2008.1080p.BluRay.DTS.DL.x264-HDC.mkv).
[10:12:05] M2TS (media) file count: 1
[10:12:05] CLPI (clipinfo) file count: 0
[10:12:05] MPLS (playlist) file count: 0

[10:12:05] Skipping to next...

[10:12:05] ERROR: Compilation does not contain any HD-DVD/AVCHD/Blu-ray titles!

[10:12:05] Setting menu for 0 titles...
[10:12:05] Selected TV system: [PAL]
[10:12:06] Done!

Compilation summary:
Format: AVCHD compatible player (DVD/BD-R disc)
Name : multiAVCHD
===============================================================================
===============================================================================
Output size : 0 MiB (0 GiB)

[10:12:07] Warnings/errors for this compilation: 1
[10:12:07] D:\AVCHD folder created (AVCHD/Blu-ray output)!
[10:12:07] Burn its CONTENTS to DVD R/RW UDF 2.50/2.60 disc!
[10:12:07] You may now remove temp folder (D:\Work\).

[10:12:07] multiAVCHD finished in 573335 seconds (159:15:35)!

[10:12:07] End of log.

The problem is with the subtitles. I can't think of all formats and errors of the people around the world who put different tracks in the MKV files. Demux the subtitles with mkvextract and take a look at them... Or fix them with Subtitle Workshop.

You can enable [x] Advanced subtitle processing in SUBTITLE&AUDIO and check if it will make any difference.

I have seen the same error a couple of times - the transcoding was OK, but when it comes to the processing of the subtitle, then I get the same error. It took me some time to figure out the reason. When processing the MKV without subtitles, then always everything went fine.

When I see now, that the mkv contains subtitles, then I'm using MeGUI to extract the subtitle(s). If the subtitle is in SRT format, then you need to check the file with a normal text editor like notepad.

One thing I want to know is the content of the subtitel - does it contain everything what's spoken (usually those files are "big" - 50 KB or more) or does it contain translations of text messages or speech, which you can see in the movie and they have another language (those files are "small" - 1 to 3 KB). It's up to you to decide what you want o keep.

Anyhow, if you want to keep that subtitle, then you need to check it with a text editor. The SRT files are having the following format:

<id1>
<start-time1> --> <end-time1>
<text1>
(<text2>)

<id2>
<start-time2> --> <end-time2>
<text2-1>
(<text2-2>)

The second text line is optional.

This is a good example:

1
00:00:26,694 --> 00:00:28,111
Rühren.

2
00:00:30,447 --> 00:00:32,281
Ihr Name?

3
00:00:33,701 --> 00:00:35,118
David Ackerman.

But in case, that the processing fails, then I always have found in the SRT files empty line(s) (just only a carriage return + line feed) between the time code of the text to display and the real text line, e.g. like this:

1
00:00:26,694 --> 00:00:28,111

Rühren.

or

2
00:00:30,447 --> 00:00:32,281


Ihr Name?

3
00:00:33,701 --> 00:00:35,118
David Ackerman.

If you find those empty line(s) between the time code and the real text, then delete the empty lines, save the file.

In order to let multiAVCHD detect this new subtitle file automatically as external subtitle file you need to rename the file to <name_of_mkv_file>.<language_code>.srt, e.g. "Outlander.2008.1080p.BluRay.DTS.DL.x264-HDC.deu.srt" - if I use the name of your mkv-file as example, and put it in the same directory as your mkv file. Otherwise you need to add this subtitle file as external subtitle file in the "Title properties" under the tab "External subtitles" manually.

Now you have to remove the original subtitle(s) - because you have now a good one - in the "Title properties" under the tab "Subtitles".

Start the encoding and the problem should be solved - at least this is my experience.

By the way - I just have seen - that the latest version of MeGUI (0.3.5.0) could create in addition a file like <name_of_mkv_file>.mkv.chapters.<language_code>.srt. You have to delete this file before open the real mkv-file in multiAVCHD, otherwise it will show up under the tab "External subtitels"

I hope, that I could help you.

@dean,

this is an issue, I have faced a lot of times. Not sure, what the root cause is - maybe the tools, which are creating the subtitles in SRT-Format out of BR or DVD. I think it would be wise to have this kind of instructions for handling subtitles as a sticky note in the forum to avoid multiple postings about failures in encoding when the MKV-Files contains subtitles.

Kind Regards and thank you very much for the tool - even I still need to use version version 3.0 build 729

There is an option in multiAVCHD [x] Parse and fix SRT/SSA subtitles. It is there for a long time and should fix such errors on the fly.